Turning Managers into Effective Leaders

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In today’s campus dining environment, effective leadership doesn’t happen by accident. What managers say, do, tolerate, and prioritize has a direct impact on their teams, workplace culture, and ultimately the guest experience. The challenge is that great managers don’t automatically become great leaders.

This interactive session will explore practical strategies for teaching, training, coaching, and developing managers into confident, effective leaders. Participants will examine the challenges of managing managers, identify the leadership behaviors that have the greatest organizational impact, and explore ways to create accountability while continuing to develop their people.

Participants will leave with practical tools and strategies they can use immediately to strengthen their managers, build stronger teams, and create a culture where effective leadership becomes the standard—not the exception.

Recorded on October 8th, 2026

Christy Lee

Christy Lee

Business Manager, PantherDining

Georgia State University

Christy Lee, Business Manager for PantherDining, joined the team in the summer of 2021. A proud Georgia native and Georgia State University alumna, Christy brings more than 25 years of experience in the foodservice industry. She is passionate about creating exceptional dining experiences, building strong teams, and investing in the training and development of the people who make it all possible. Christy believes that great dining goes beyond the food -- it's about the people, the experience, and the connections created along the way.

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Turning Managers into Effective Leaders - Recorded Webinar
Select the "View Recording" button to begin.  |  54 minutes  |   Closed captions available
Select the "View Recording" button to begin.  |  54 minutes  |   Closed captions available The Turning Managers into Effective Leaders webinar will focus on developing campus dining managers into powerful leaders by providing practical strategies for teaching, coaching, and accountability. Participants will gain actionable tools to build stronger teams and foster a culture where leadership excellence is the norm.
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