Say What You Mean and Mean What You Say: The Power of Words and Attitude

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Have you ever wondered how your words and attitude can transform your experience working on campus? In this micro-course, inspired by Sarita Maybin's keynote presentation at NACUFS 2025 National Conference, you'll discover practical ways to foster positivity and handle challenging interactions in collegiate dining. Through engaging stories, interactive activities, and real-world examples, you'll learn how intentional communication and personal choices can uplift your team and create a welcoming atmosphere. By the end, you'll be equipped with actionable strategies to inspire positivity, respond constructively to negativity, and make a lasting impact every day.

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By the end of this micro-course, you will be able to:

1. Recognize how your attitude affects the campus dining environment. 

2. Identify daily choices that create a positive tone for your team. 

3. Use constructive language to improve workplace interactions. 

4. Consider the lasting impact of your words and actions.

Sarita Maybin

Motivational Speaker and Author

Sarita Maybin is an international keynote speaker and communication expert who has spent over two decades helping audiences turn uncomfortable conversations into constructive communication. She has shared her insights in all 50 states, 10 countries—including Iceland—and on the prestigious TEDx stage. Her message has resonated with organizations such as the American Dental Association, Million Dollar Round Table, National Conference of State Legislators, Department of the Navy, and the University of California. A former university dean of students with a master’s degree in counseling, Sarita is also the author of If You Can’t Say Something Nice, What Do You Say? and Say What You Mean in a Nice Way.


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Say What You Mean and Mean What You Say: The Power of Words and Attitude
Begin self-paced component package.
Begin self-paced component package. Learn practical strategies to tackle challenges with confidence, and discover how your words and choices can contribute to a more positive workplace. Practice creating a supportive environment for everyone in this engaging micro-course.
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