Catalog
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Contains 2 Component(s) Includes a Live In-Person Event on 11/12/2026 at 10:00 AM (EST)
Take your financial expertise to the next level with this in-person workshop is designed for foodservice professionals looking to advance financial management skills for collegiate dining operations. By combining financial analysis with practical application, you’ll leave equipped to plan strategically and lead with confidence.
The NACUFS Financial Management Workshop is for anyone looking to advance their skills in the financial management of collegiate dining operations. It will take place on November 11–13, 2026, at the University of Wisconsin - Madison.
This workshop will help you take your financial management skills to the next level!

- Grow your skills in person, capitalizing on opportunities for networking and in-depth sharing
- Learn how to effectively communicate your operation's financial status to your team and university administration
- Develop dining plans to maximize revenue
- Identify opportunities to increase revenue and decrease expenses
- Strategically plan for equipment replacement and renovations
- Utilize the InSights Operating Ratios Study by NACUFS to enhance your operation
- Prepare a cost/benefit analysis using data from the InSights Operating Ratios Study by NACUFS
- Create a training plan for your staff to use financial data in decision-making
- Enhance your skills in understanding and creating reports and dashboards
"Strong financial management skills are vital to the successful management of foodservice operations. NACUFS is bringing together leaders in the industry to learn and share ideas on financial management best practices in the Financial Management Workshop. This collaborative gathering will provide the opportunity to learn financial strategies to better serve students and our universities and colleges.” -- Rich Neumann, M.S., FMP
** We recommend completing the online NACUFS Financial Management for Foodservice course, available on NACUFS Learn, before attending the workshop, or having the equivalent experience. Contact [email protected] with questions. **
NACUFS 2026 Financial Management Workshop Agenda
Wednesday, November 11
4:00 pm – Optional Campus Dining Tour
5:30 – 6:30 pm – Attendee Networking Engagement Reception
Thursday, November 12
8:00 am – Breakfast
9:00 am – 5:30 pm – Financial Management Workshop (Day 1)
Friday, November 13
8:00 am – Breakfast
9:00 am – 12:00 pm – Financial Management Workshop (Day 2)
Hotel Options
Hampton Inn & Suites Madison Downtown
440 W. Johnson St., Madison, WI 53703
Rate: $139 per night plus taxes and fees
Or call the hotel directly at 608-255-0360 and mention NACUFS 2026 to book directly under the group block.
Conveniently located .2 miles from the Fluno Center. Rate includes a complimentary hot breakfast.
Reserve your room by October 10, 2026 to secure the NACUFS rate.
Fluno Center
Rate: $160 per night plus taxes and fees
Or call toll-free +1-877-773-5866 or local +1-608-441-7117. Note NACUFS Fall Workshops for the NACUFS rate.
Rate includes a hot breakfast buffet.
Additional information will be sent to registrants as we get closer to the event date.
If you have any questions, please do not hesitate to contact us at [email protected].
We look forward to having you join us at the University of Wisconsin - Madison in November!
$i++ ?>Rich Neumann, M.S., FMP
Director of Culinary Services, Ohio University (Retired), Part-time Hospitality/Culinary Arts Instructor
Mid-State and Northcentral Technical Colleges and Food Service Consultant
Rich Neumann has over 41 years of collegiate dining experience and served as the Director of Culinary Services at Ohio University for 16.5 years before retiring on August 31, 2021. As the director, he oversaw sixteen culinary operations and a $48 million budget. During his tenure, he was involved with five major culinary services renovations worth over $60 million.
He currently works as a part-time culinary arts instructor at Mid-State and Northcentral Technical Colleges and as a freelance food service consultant. His professional accomplishments include author and facilitator of the National Association of College and University Food Services (NACUFS) Financial Management for Food Service online and in-person programs, NACUFS 2017 Theodore W. Minah Award, NACUFS highest award for distinguished service and advancement of the collegiate food service profession, served ten years as the NACUFS treasurer, four years as the midwest regional president, and presenting 54 interest sessions at various conferences. In July 2013, he was a keynote speaker at The University Caterers Organization (TUCO) National Conference held at the University of South Wales in the U.K. The topic was benchmarking your food service operation. He has served on three NACUFS professional practices review teams, including the 2014 review team at The Ohio State University.
He received his bachelor’s degree in food service management and dietetics and his master’s degree in nutrition and food science both from the University of Wisconsin-Stevens Point.
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Register
- Non-member - $995
- Institutional Member - $675
- Industry Member - $675
- Associate Member - $675
- Associate Organizational Member - $675
- Student Member - $675
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Contains 2 Component(s) Includes a Live In-Person Event on 11/11/2026 at 10:00 AM (EST)
Build the skills needed to lead and inspire your dining team. This two-day workshop equips supervisors at all levels with practical tools for motivating employees, managing conflict, and fostering teamwork. Learn strategies for recruitment, retention, and big-picture leadership—and leave with a framework to strengthen your management approach. Through interactive discussions and peer-to-peer learning, you’ll gain fresh perspectives to apply immediately within your operation.
At NACUFS' Engaging People Workshop, you'll spend two immersive days with your peers at the University of Wisconsin - Madison, gaining fresh perspectives on leadership, management, and employee retention. Whether you're an aspiring manager, new to management, or an experienced leader, the workshop offers practical tactics and valuable insights on motivation, conflict resolution, teamwork, recruitment, and more.
This interactive course encourages collaboration among participants as you explore big-picture strategies and develop a comprehensive framework to manage your team effectively!
Unlock your full potential as a leader with these learning outcomes:
- Expand your professional network with individuals in collegiate foodservice who face similar challenges.
- Recognize how your preferred work style and the various styles within your team can serve as advantages through an informal personality profile.
- Understand the power of knowledge sharing to empower your staff, manage your time efficiently, and prioritize competing tasks effectively.
- Learn valuable tips for building professional relationships with peers, direct reports, and leaders.
- Develop confidence in handling difficult employee conversations and applying corrective actions by using attentive listening and feedback skills.
- Increase your awareness of how your communication style can influence your team, retain talent, attract new employees, and boost engagement.
- Explore opportunities for self-reflection, practicing new skills, and developing action plans.
What are your peers saying about the workshop?
“This workshop is great for anyone who manages people, whether new in their leadership role or doing it for many years.”
“I thought that this workshop was wonderful, and I would love for more of my colleagues to take this workshop.”
“I can apply what I learned and immediately put it into execution. Most importantly, it enabled me to become and see myself as a better leader.”
“My biggest takeaway was how to show appreciation to others.”
“Jodi provided me specific direction around employee skill set development opportunities for my organization. I plan on presenting these ideas to my manager.”
“Attending the Engaging People Workshop was an eye-opening experience for me and changed my perspective on how I lead others. I plan to enroll all managers from my own team in the workshop!”
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NACUFS 2026 Engaging People Workshop Agenda
Tuesday, November 10
2:00 to 4:00 pm - Registration
3:00 pm – Optional Campus Dining Tour
Wednesday, November 11
7:45 am to 5 pm - Registration
8:00 to 8:45 am – Breakfast
9:00 am to 5:00 pm – Engaging People Workshop (Day 1)
5:30 to 6:30 pm – Attendee Networking Engagement Reception
Thursday, November 12
8:00 am – Breakfast
9:00 am to 5:00 pm – Engaging People Workshop (Day 2)
Hotel and travel information is available on the NACUFS website. Additional information will be sent to registrants as we get closer to the event date.
If you have any questions, please do not hesitate to contact us at [email protected].
$i++ ?>Jodi Schafer, SPHR, SHRM-SCP
Principal/Owner
Human Resource Management Services, LLC
Jodi Schafer, SPHR, SHRM-SCP, is certified by the Society for Human Resource Management (SHRM) as a Senior Professional in Human Resources, and independently owns and operates her own consulting and training firm in Williamston, Michigan.
Jodi's expertise and effortless facilitation style have been well received by NACUFS attendees, both in person and online. We are happy to have her back in person for two days of knowledge sharing, skill-building, and discussion around the unique supervisory challenges you face on your campus.
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- Non-member - $995
- Institutional Member - $675
- Industry Member - $675
- Associate Member - $675
- Associate Organizational Member - $675
- Student Member - $675
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Contains 2 Component(s)
Recorded on May 27, 2026, this engaging conversation covers an overview of diverse meal plan options, current challenges, and potential solutions.
In this recorded Virtual Town Hall, you will hear from four dining directors as they respond to audience questions, share insights into their diverse meal plan offerings, and explore trends, innovation, structure, and design. The panel discusses their programs, policies, current challenges, guidance on implementing changes, and best practices for launching new initiatives.
Moderator:
Kory Samuels, Associate Vice President, Auxiliary Services, Finance and Administration at the Rochester Institute of Technology
Panelists:
Garett DiStefano, Director, Dining Services, University of Massachusetts
Eric Blackledge, Executive Director for Campus Dining & Shops, University at Buffalo
Jeffrey Palmer, Director of Dining at the University of California - San Diego
$i++ ?>Kory Samuels (Moderator)
Associate Vice President, Auxiliary Services Finance and Administration
Rochester Institute of Technology
Kory Samuels started his career as a student employee in Dining Services at Rochester Institute of Technology (RIT) and has since advanced to the role of Associate Vice President of Auxiliary Services. Over 19 years, he has led a team of more than 1,500 employees and managed the multimillion-dollar budget for 25 operations, including housing, dining, technology, data analytics, sustainability, and marketing. He focuses on staff development, strategic planning, and the department’s overall vision.
A compassionate leader and advocate for the hospitality industry, he previously served as Chairperson of NACUFS. He was born and raised in Rochester, NY, and earned his undergraduate degree in Management Information Systems and an Executive MBA from RIT, bringing extensive experience in operations and strategic planning.
$i++ ?>Eric Blackledge
Executive Director of Campus Dining and Shops
University at Buffalo
Eric Blackledge serves as Executive Director of Campus Dining and Shops, overseeing residential and retail dining, Three Pillars Catering, stadium and arena concessions, convenience stores, Campus Tees, vending, and UB Card services. As the university’s auxiliary services provider, Campus Dining and Shops delivers essential offerings that support both the academic mission and the extracurricular experience.
Eric works collaboratively with campus partners and is committed to continually enhancing the guest experience for students, faculty, staff, and visitors. He looks forward to sustained partnership and innovation between Campus Dining and Shops and the university, with a focus on long‑term success and meaningful improvements to student life.
Campus Dining and Shops maintains active engagement with leading auxiliary and hospitality organizations, including NACUFS, NACAS, NRA, and NAFEM, and has been recognized by NACUFS as the most decorated university operation within the SUNY system. These honors span multiple categories, including dining excellence, special events, and sustainability initiatives.
A proud university alumnus, Eric holds an MBA from the University at Buffalo.
$i++ ?>Garett DiStefano
Director of Residential and Retail Dining Services
UMass Amherst
Garett DiStefano, Director of Residential and Retail Dining Services at UMass Amherst, leads one of the nation’s top dining programs, ranked #1 for Best Campus Food by The Princeton Review for nine years through 2026.
As “CFO”, Chief Food Officer, Garett oversees all aspects of the dining program, including operations, financial performance, guest satisfaction, and innovative initiatives. The program has garnered national recognition for its commitment to local food systems, culinary creativity, sustainable sourcing, and exceptional catering services.
A Union College and UMass MBA alumnus, Garett is active in NACAS, IFMA, and NACUFS, serving as a NACUFS trustee and board member for Riverside Industries, a nonprofit empowering people with disabilities.
$i++ ?>Jeffrey Palmer
Executive Director of Campus Dining & Retail
University of California - San Diego
Jeff Palmer is the Executive Director of Campus Dining & Retail at the University of California San Diego, leading one of the nation’s largest and most innovative university dining programs. His portfolio includes 21 restaurants, markets, catering, and retail operations, serving more than 9 million meals annually.
A recognized innovator, Jeff has redefined campus dining through technology, operational excellence, and a strong commitment to culinary diversity and sustainability. Under his leadership, UC San Diego became a pioneer in mobile ordering and the first in higher education to scale automated markets.
Jeff brings over three decades of experience in the food and beverage industry. His journey in the hospitality world began with formal training, where he honed his skills in culinary arts and management, laying the foundation for a career marked by innovation and excellence. He is known for his people-first approach. Jeff builds inclusive, high-performing teams that source responsibly, celebrate global cuisines, and create pathways for talent development, fostering a culture of excellence that empowers the food away from home industry.
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- Institutional Member - Free!
- Industry Member - Free!
- Associate Member - Free!
- Associate Organizational Member - Free!
- Student Member - Free!
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Contains 1 Component(s)
This microlearning course is designed to support stability, compassionate communication, and well-being after difficult events.
When trauma affects a college campus, dining professionals often play a crucial role in the response, experiencing the impact both personally and as a team. This microlearning course, developed by NACUFS in collaboration with Riverside Trauma Center, provides strategies for recognizing stress reactions, creating a supportive workplace, and building resilience in yourself and your colleagues.
Learn how to establish stability, communicate with compassion, and promote well-being following difficult events. This will enable you and your team to recover together and continue making a positive difference.
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- Institutional Member - Free!
- Industry Member - Free!
- Associate Member - Free!
- Associate Organizational Member - Free!
- Student Member - Free!
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Contains 5 Component(s)
Campus dining safety is a daily challenge demanding attention to detail, transparency, and accountability. Speakers will share real-world experiences and examine how teams translate written allergen policies into safe meals, balancing fast service with student safety.
Join Sabrina Hafner, MS, RD, LDN (UMass Dining), Sharniquia White, MS, RD, LDN (Spartan Dining at UNC Greensboro), and Tiffany Leon, MS, RD (FARE) for a discussion on allergen safety in campus dining.
Hear how campus dining staff confront daily operational challenges to ensure safety in high-volume environments, demanding attention to detail, transparency, and a culture of accountability. Rather than just discussing policy, the panelists share successes and failures, pivots, and student safety. The panel responds to audience questions and discusses how dining directors, culinary leads, and dietitians actively bridge the gap between a written allergen policy and the physical plate of food to ensure the safety of the student.Recorded on May 12, 2026.
$i++ ?>Tiffany Leon, MS, RD (Moderator)
Asst. Director of Training and Professional Programs
FARE (Food Allergy Research & Education)
As FARE’s Asst. Director of Training and Professional Programs, Tiffany supports the development of educational materials and training programs for key target audiences, including registered dietitians or other healthcare professionals, commercial foodservice operators, and, of course, those with food allergies! Tiffany came to FARE from a college campus where she worked in dining services to help students with dietary restrictions navigate their dining options, served as a voice for the students during menu development, and provided food safety training to the campus dining staff. Before that, she was at a private nutrition and research firm that tailored holistic nutrition programs to boost physical and mental performance.
$i++ ?>Sharniquia White
Campus Registered Dietitian, MS, RD, LDN
University of North Carolina - Greensboro
Sharniquia White is a culinary nutrition advocate with a deep passion for using food as a bridge between nourishment and connection. With a strong background in food education, she empowers others to explore the intersection of flavor, culture, and wellness. Whether she's leading cooking demos, designing engaging wellness content, or creating vibrant food experiences, Sharniquia is on a mission to make nutrition approachable, joyful, and rooted in real-life traditions. She is currently the Campus Registered Dietitian for Spartan Dining at The University of North Carolina at Greensboro, where she uses her culinary expertise to develop allergen protocols and wellness initiatives.
$i++ ?>Sabrina Hafner, MS, RD, LDN
Associate Director of Nutrition
UMass Dining
Sabrina Hafner is the Associate Director of Nutrition for UMass Dining, where she leads campus-wide efforts focused on food safety, dietary accommodations, inclusive menu development, and health promotion. Her work bridges dining operations, public health, and student wellbeing, ensuring that campus food environments are safe, transparent, and welcoming for all. Sabrina collaborates closely with chefs, health promotion teams, academic partners, and the surrounding community to embed wellbeing into everyday dining experiences.
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- Non-member - $49
- Institutional Member - Free!
- Industry Member - Free!
- Associate Member - Free!
- Associate Organizational Member - Free!
- Student Member - Free!
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Contains 2 Component(s)
Undrey Bostic, Georgia Tech's Dining Director and Master Resilience Trainer, will explain techniques to help you lead with clarity and composure.
Leading with resilience amid constant dining changes -- including challenges related to recruitment, retention, and decline -- requires adopting a "quick pause" moment, where managers take a step back to make proactive decisions rather than reacting in a knee-jerk manner. Key strategies include prioritizing well-being, embracing emotional intelligence, being transparent, and identifying a mental safe space.
Learning Session + Q & A
$i++ ?>Undrey Bostic
Director, Residential Dining
Georgia Tech
Undrey Bostic is a collegiate dining director, innovator, leadership strategist, mentor, and 21-year military veteran with an extensive background in leadership, policy, and community engagement. He has served since 2013 in collegiate dining leadership across various universities including Georgia State University, Emory University, University of Georgia/4-H, and currently Georgia Institute of Technology where he oversees Residential Dining.
A native of Georgia, Undrey previously served almost 22 years in the Army and Army National Guard having deployed twice to the middle east (Iraq and Kuwait), served in Europe and the Caribbean, and served on stateside assignments in multiple states.
Undrey is active in both the professional and larger community. He has mentored with Newton Mentoring Inc with Newton County Schools since 2021. He serves as an elected member of the Staff Council at Georgia Tech, volunteering on the Employee Health & Wellness and the Compensation & Benefits committees. Since 2018, he has also been a Master Resilience and professional development trainer.
Undrey holds an Educational Specialist (Ed.S) in Adult Education & Leadership from Regent University, a Master of Arts in Leadership from Luther Rice College & Seminary, and a Bachelor of Science in Public Safety from Mercer University. He is currently a Doctoral student in Adult Education and holds multiple certifications in leadership, human resources, logistics, and food service management.
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- Non-member - $49
- Institutional Member - Free!
- Industry Member - Free!
- Associate Member - Free!
- Associate Organizational Member - Free!
- Student Member - Free!
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Contains 1 Component(s)
Help your team come back from NACUFS conferences ready to reflect, report, and inspire others with what they’ve learned.
From Notes to Next Steps: Learn how to help your team share the inspiration from NACUFS conference attendance with this microlearning video!
You can't send everyone to each opportunity NACUFS offers, but that doesn't mean the team shouldn't benefit from the experience of those who can attend.
Rachel Stefancic, from The Ohio State University, explains how OSU prepares attendees ahead of conferences, so that they are prepared to gather knowledge and connections and return to campus ready to present what they learned.
$i++ ?>Rachel Stefancic
Learning and Development Senior Analyst
The Ohio State University
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- Institutional Member - Free!
- Industry Member - Free!
- Associate Member - Free!
- Associate Organizational Member - Free!
- Student Member - Free!
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Contains 1 Component(s)
Learn strategies for building agile leadership teams that thrive in complexity and proven methods for retaining staff.
In today’s rapidly shifting higher education landscape, long-term success depends on leadership that understands how to adapt quickly. Drawing from her Win-Win Workplace Framework and her New York Times bestselling book, Dr. Angela Jackson shares strategies for building agile leadership teams that thrive in complexity. Explore how to activate frontline leaders, strengthen decision-making, and create leadership models that adapt quickly to change.
Learning Objective: Apply strategies for building agile leadership teams, empowering frontline leaders, and strengthening decision-making to effectively navigate complexity and drive institutional adaptability.
This webinar is a part of the Talent Management and Professional Intelligence learning domains within the NACUFS Body of Knowledge.
$i++ ?>Dr. Angela Jackson
Senior Adviser to the Harvard Project on Workforce Development
Founder of Future Forward Strategies
Angela Jackson is an adjunct lecturer at the Harvard Graduate School of Education, where her research focuses on the intersection of workforce development, education, and labor markets. She explores how innovative business practices, skills-based hiring, and strategic investments can drive economic and social mobility.
As the principal investigator of the Future Forward Institute, Angela leads groundbreaking research on the evolving nature of work, the role of employers in shaping equitable economic opportunities, and the policies and practices that foster inclusive business growth. Her work examines how companies can design talent strategies that not only enhance productivity and profitability but also create sustainable career pathways for workers.
Angela is a sought-after thought leader, author, and adviser, helping organizations navigate the future of work through human-centered business practices. She is the author of The Win-Win Workplace: How Thriving Employees Drive Bottom-Line Success (Berrett-Koehler Publishers, 2025), which highlights how thriving employees drive bottom-line success. She also advises policymakers, corporate leaders, and investors on leveraging entrepreneurship and strategic capital deployment to accelerate systems change and unlock new opportunities for historically marginalized communities.
Her research has been featured in leading journals and publications, including Industrial and Organizational Psychology, Leader to Leader, Harvard Business Review, Stanford Social Innovation Review, and The Economist. She is a frequent speaker at global convenings on the future of work, economic mobility, and workforce innovation.
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- Non-member - $99
- Institutional Member - $59
- Industry Member - $59
- Associate Member - $59
- Associate Organizational Member - $59
- Student Member - $59
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Contains 3 Product(s)
Designed for senior dining leaders who seek to lead with purpose, agility, and vision, this three-part series will explore data-driven decision-making, purpose-centered leadership, and building agile, effective teams during times of transformation.
Executive Leadership Webinar Series 2025: Leading Through Change
Advance your leadership skills and adapt to today’s rapidly changing higher education environment.
This three-part series is designed for senior dining leaders who seek to lead with purpose, agility, and vision during times of transformation. Hear directly from thought leaders who will explore data-driven decision-making, purpose-centered leadership, and building agile, effective teams.
Part 1: Adapting to Rapidly Changing Higher Education Landscape & the Role of Data
- Dr. Drew Allen, Associate Provost for Institutional Research & Analytics, Harvard University
Part 2: Leading with Purpose to Build Resilient Organizations
- Dr. Ryan P. Brown, Managing Director for Measurement, The Doerr Institute for New Leaders, Rice University
Part 3: The Win-Win Workplace: Creating Agile and Effective Leadership Teams
- Dr. Angela Jackson, Best-Selling Author, Senior Adviser to the Harvard Project on Workforce, and founder of Future Forward Strategies
Gain actionable insights that connect personal growth with organizational success.
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- Non-member - $279
- Institutional Member - $149
- Industry Member - $149
- Associate Member - $149
- Associate Organizational Member - $149
- Student Member - $149
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Contains 3 Component(s)
In this webinar, recorded on December 4th, 2025, Don Stanwick, Director of Dining Services at the University of Iowa, shares his experiences with construction and renovation on campus. In this webinar, we will look at the different stages of projects from design to schematics, along with who to involve as stakeholders, as well as the financial impact of the project.
Foodservice in higher education is always growing and changing to meet the needs of our students. Construction and renovation are a big piece of this change. In this webinar, we will look at the different stages of projects from design to schematics, along with who to involve as stakeholders, as well as the financial impact of the project.
Geared towards Dining Directors, Auxiliary Directors, Associate Directors, Operations Managers, and anyone involved in capital planning (finance people, marketing, etc.), this recorded webinar will cover the following learning objectives.
- Describe the key stages of a construction or renovation project, from initial concept to schematic design.
- Identify essential campus and external stakeholders to involve at each phase of the project.
- Evaluate the financial considerations and budget impacts of facility updates in collegiate dining operations.
$i++ ?>Don Stanwick
Director of Dining
University of Iowa
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- Non-member - $49
- Institutional Member - Free!
- Industry Member - Free!
- Associate Member - Free!
- Associate Organizational Member - Free!
- Student Member - Free!
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